Document Type : Research Paper
Authors
Geography and Urban Planning University
Abstract
The current paper attempts to examine information and communication technology (ICT) in Esfahan’s central district. The research method is applied-developmental and the study method is survey-documental. To collect data, questionnaires were used and SPSS was used for analyzing data. The samples were selected from residents of Esfahan central district and its size was estimated 322 by Cochran method. Ultimately 400 questionnaires were provided from citizens and institutes. Findings show that there is a signficant relationship between information literacy and acceptance of ICT (correlation=0.47, Sig=0.000) that is to say, citizens do not have necessary knowledge to make use of ICT. Accessibility to ICT services in workplace (Sig=0.000) was suitable but in residencies, the case was not true (Sig=0.02). Citizens mostly fulfill their requests personally. The more the satisfaction of citizens with urban managers’ services, the more is involvement of citizens in urban management (correlation=0.43, Sig=0.000). There is a relationship between the use of ICT and the extent of citizen participation in urban management (correlation= 0.46, Sig=0.000). The more citizens were satisfied with ICT services, the more they tend to make use of these services. The results of current research is with the correlation of sig=0.031 are average downwards and it demands the care of urban managers. Finally, in order to promote this technology in urban societies, suggestions are presented.
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